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About Our Fall Fest Raffles
Winners will be contacted via email immediately upon conclusion of the raffle(s). Winner names will also be posted on our social media. In addition, we will attempt to contact winners using the contact info provided upon registration.
If you purchase tickets through our raffle website, you do not receive an actual ticket. Instead, you will receive an email with your raffle numbers after you purchase.
If you do not receive an email after your raffle purchase, be sure to check your junk mail folder. Or, search your mail for an email sent from admin@bornhava.org
While bidding in our silent and/or live auctions as well as purchasing raffle tickets are all great ways to help support us, there are a number of other ways you can help support our organization and programs—right now, or all year long.
Registration and Login
You can register to bid by completing the form displayed under “Register” on the registration page at this link.
You can login by going to the login page at this link.
If you’re not registered and logged in to bid, we’d have no idea who you are (or who won) and would not be able to contact you if you won an item.
We use your credit card and billing information to process any transactions related to items you purchased or may have won in auctions on our site.
- To send you a notification via an SMS text message when you’ve been outbid on an auction item that you had bid on.
- If there are any issues with any of the transactions you may have made through our site that require additional information or clarification.
Navigating Our Site
Click the Home icon to return to the main auction page.
Click the Heart icon to view the items that you’ve saved to your watch list.
Click the Pin icon to view a list of all of the auctions items that you have bid on.
Click the Flag icon to view the auctions that you’ve won. This will only show auctions that have finished.
Click the Ticket icon to view the raffle entries that you’ve purchased. You will also be able to view the raffles you have won or lost.
Click the shopping cart icon to view any items that you’ve added to your cart for purchase (ex. raffle tickets). To purchase items in your cart, click the “Proceed to checkout” button.
To change any of your account information, click the "My Account" link shown at the top of each page while logged in. From there, you can choose which information you would like to view or edit by clicking the appropriate tab. If you would like us to delete your account completely, please contact us using the email you had registered with.
Transactions & Privacy
For auction items, the credit card you provided when registering will be charged automatically for each auction item that you win at the end of the auction.
For other non-auction items, such as online raffle ticket purchases, you will need to complete the checkout process by viewing your cart and proceeding to checkout.
Yes. Any transactions made through our site are transmitted securely using industry-standard SSL (secure socket layers) to encrypt and transfer your information safely. You can verify this by looking at the URL bar in your web browser, which will display a small padlock icon to show that it is secure.
Bornhava does not share or sell any of the personal information that we collect from you, and we have no access to nor do we store your credit card details other than your billing address. Only select individuals within our organization have access to any of information provided. View our privacy policy for complete details on how we manage the data we collect.
After Purchase
Pickup address is:
25 Chateau Terrace
Amherst, NY 14225
Phone: 716-839-1655
No. We’re sorry, but shipping is unavailable. We will be offering item pickup only. For details on item pickup, please see “How do I get my item(s)” above.